Our Commitment to Your Privacy

At FedTax Professional Solutions (“FedTax,” “us,” or “we”), your privacy matters. This Privacy Policy explains how we collect, use, and share Personal Information through our websites and services. By using our Sites and Services, you agree to this Policy, which may be updated from time to time.

What Personal Information Do We Collect and How Do We Get It?

We define “Personal Information” as data that identifies, relates to, describes, or can reasonably be linked—directly or indirectly—to a consumer or household. Data that is de-identified or aggregated so it cannot be linked to you is not Personal Information and may be used for any purpose.

We may collect these types of personal information:

Identifying Data: We collect personal information like your name, address, phone number, and email when you use our Sites, contact us via forms, request information about our Services, or make a purchase.

Internet or Similar Network Activity: We gather your IP address and browsing activity on our Sites through your interactions and may receive similar data from service providers or marketing partners. For details on cookies, see below.

  • Commercial Data, such as information relating to your purchases and services, and purchasing or consuming histories, tendencies or interests. You provide this information to us or automatically through your interaction with our products or services. We also may receive this information from our service providers or marketing partners.
  • Financial Data, such as financial account numbers to pay for our Services. In addition, you may provide financial information necessary for us to provide our Services.

Geolocation Data: Collected automatically, such as your IP address, to estimate location when you access our Sites.

Professional or Employment Information: Provided to help deliver our Services.

Demographic Information: Includes age, citizenship, gender, and marital status.

Sensitive Information: Includes government IDs and health data, provided to enable our Services.

How Do We Use and Share Your Personal Information?

We may use or share your Personal Information as follows:

Identifying Data: We use your identifiers to operate our Sites and Services, manage accounts and payments, send relevant marketing, and meet legal obligations. This data may be shared with service providers, advertising networks, analytics companies, and government agencies as needed.

Internet or Similar Network Activity: This information helps us personalize the Site, improve services, process payments, and enhance security. We share it with providers for fraud prevention, advertising, and analytics.

Commercial Data: We use and may share this data to tailor our Sites to your interests and improve our Services, including sharing with advertising and analytics partners.

Financial Data: We use financial data to process purchases, enhance fraud protection, fulfill requested Services, and share with payment processors and government agencies when required.

Geolocation Data: Used to personalize Sites, enhance Services, process payments, detect security issues, and prevent fraud. Shared with service providers for fraud protection, and with advertising networks and analytics firms.

Professional or Employment-Related Information: Shared with government agencies to support Service delivery.

Demographic Information: Utilized to deliver requested Services and may be shared with government agencies for this purpose.

Sensitive Information: Used and possibly shared with government agencies solely to provide requested Services.

We may also use or disclose these categories of Personal Information as permitted by law:

with your consent;

with subsidiaries or affiliates;

to prepare, negotiate, or perform a contract;

to respond to legal requests or requirements from authorities;

for internal research and improvement of our sites, services, or technology;

to protect rights, safety, or establish legal claims or defenses;

to investigate or defend legal claims;

to comply with laws;

as part of restructuring, asset sale, merger, or divestiture;

to prevent fraud or illegal activities, including attacks on information systems.

We require service providers to keep your Personal Information confidential and use it only as authorized.

SMS opt-in consent is not shared with third parties.

Data Retention

We retain your information only as long as needed for business purposes or to meet legal and regulatory requirements.

Use and Disclosure of Sensitive Information

Sensitive personal information, as defined by the California Consumer Privacy Act, is not used or disclosed for purposes that require consumers to exercise their right to limit under California law.

Use of Cookies and Interest-Based Advertising

We use cookies to analyze and improve your experience on our Site, monitor usage, and deliver interest-based ads. Cookies let us recognize you on repeat visits and may be used by our partners or third-party advertisers to track, collect, and analyze data. We may combine cookie information with other data we have. Third-party advertising companies may collect data about your visits to this and other sites, serving personalized ads based on your browsing history.

Most browsers are initially set to accept cookies. If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all of the cookies on your computer by following your browser’s help file directions. Please refer to your browser instructions to learn more about how to adjust of modify your browser settings. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features on our Sites. Please note that browser-management tools for cookies are outside of our control, and we cannot guarantee their effectiveness. For additional information on rights to opt-out of targeted advertising, please visit the “Your Rights and Choices” section below.

Personal Information Security

We implement physical, technical, and administrative safeguards to protect your Personal Information, but no system can guarantee absolute security.

External Websites and Software Applications

Our Sites may link to third-party websites or apps. Data collected there is governed by their privacy policies, so review those policies before sharing any information.

No mobile data will be shared with third parties or affiliates for marketing. Text messaging opt-in information and consent are never shared with any third party. .

Your Rights & Options

Marketing Communications

You have options regarding how your Personal Information is used and disclosed for promotional purposes. You may opt out of receiving electronic communications by following the instructions in the “Contact Us” section below. If you choose not to receive promotional emails, you can opt out as directed in those messages. Please be aware that even if you opt out of marketing-related messages, important administrative communications may still be sent to you.

Rights of California Consumers

California law grants certain rights to consumers related to their Personal Information. This section outlines these rights and provides guidance on how to exercise them.

Right to Know About Personal Information Collected, Used, or Disclosed

You can request details about how we collect, use, and share your Personal Information. After verifying your identity, we will provide: (a) categories of Personal Information collected; (b) sources of that information; (c) reasons for collecting or sharing it; (d) third parties involved; and (e) specific data collected about you in the past 12 months.

Right to Delete Personal Information Collected or Maintained

You can ask us to delete your personal information, unless legal exceptions apply. After verifying your identity, we will erase your data and instruct our service providers to do the same.

Right to Correction of Personal Information

You may request corrections to inaccurate personal information that we maintain.

We do not knowingly sell or share minors’ personal information with non-affiliated third parties without consent.

If you enable a browser-based opt-out signal, such as Global Privacy Control, in certain jurisdictions, we will make reasonable efforts to process it as a valid request to stop sharing your personal information for targeted advertising.

Right to Opt-Out of the Sharing of Your Personal Information for Targeted Advertising

You have the right to opt out of sharing your personal information for targeted ads. This includes device identifiers, cookies, IP address, browsing history, city, and inference data shared with marketing partners. We otherwise do not sell your personal information and do not knowingly share minors’ data without affirmative consent. Opt-out signals will be handled as described above.

Exercising Your Rights

To use the rights above, submit a verifiable consumer request to us by either:

The exercise of these rights will not negatively impact the price or quality of our products or services.

Verifying Your Request

To process your request and confirm the Personal Information relates to you, we need to verify your identity. Please provide your full name and either a phone number or email. Additional information may be required based on your request.

Authorizing an Agent

You can appoint an agent to submit your consumer request with written permission, if you verify your identity with us directly.

Personal Information Concerning Children

Our Sites is not intended for anyone under the age of 16, and we do not knowingly collect Personal Information from individuals under the age of 16.

Policy Changes

We may periodically update this Policy as our products, services, business, technology, or laws change. Check the “Last updated” date to see when it was revised. Changes take effect once posted. If we make significant updates, we’ll notify you as required by law.

Contact Us

Attn: Team – Privacy & Compliance

Email: [email protected]; [email protected]

Last updated: September 23, 2025.